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Terms of Agreement

This agreement outlines the terms and conditions governing the relationship between PayRep Microfinance Bank Limited and its customers.

Last Updated: March 2026 | Effective Date: Immediate

This agreement outlines the terms and conditions governing the relationship between PayRep Microfinance Bank Limited (the "Merchant") and its customers ("Customer") for the provision and use of financial services.

1. Acceptance of Terms

By accessing or using any services provided by the Merchant, the Customer agrees to be bound by these Terms and Conditions.

2. Services Provided

The Merchant offers financial services which may include:

Deposits
Withdrawals
Transfers
Payments
Related Financial Services

Note: The Merchant reserves the right to modify or discontinue any service at its discretion.

3. Customer Obligations

The Customer agrees to:

Provide accurate and complete information when using the Merchant's services.

Use the services only for lawful purposes.

Keep all security credentials, PINs, passwords, or authentication details confidential.

4. Transaction Authorization

"Any transaction carried out using the Customer's authentication credentials shall be deemed authorized by the Customer."

5. Fees and Charges

Certain services may attract fees or charges. The Customer agrees to pay all applicable charges associated with the use of the Merchant's services.

6. Service Availability

The Merchant will make reasonable efforts to ensure that its services are available at all times. However, service interruptions may occur due to maintenance, technical issues, or circumstances beyond the Merchant's control.

7. Compliance with Laws

The Customer agrees to comply with all applicable laws and regulations when using the Merchant's services, including:

Anti-Fraud RegulationsAnti-Money Laundering RequirementsCentral Bank Guidelines
8. Limitation of Liability

The Merchant shall not be liable for any loss resulting from:

  • The Customer's negligence
  • Incorrect transaction details
  • Unauthorized access caused by failure to safeguard security credentials
9. Amendments

The Merchant reserves the right to update or amend these terms from time to time. Continued use of the services constitutes acceptance of the updated terms.

10. Governing Law

Federal Republic of Nigeria

This agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Need Clarification?

If you have any questions about these Terms of Agreement, our team is here to help you understand your rights and obligations.